Returns & Refunds
returns and exchanges
i will joyfully exchange an item for you, but i do not offer refunds. items may be returned for a full exchange of the item cost within 90 days of purchase, provided i am contacted via email and the item is returned in its original pristine condition. for exchanges, please contact me via our contact us page or at firstname.lastname@example.org
. items for exchange must also arrive in their original packaging. you may return your package via the carrier of your choice with tracking information and delivery confirmation. you can expect the exchange to be shipped immediately, once I have received your item.
i do not offer refunds, replacements, or exchanges for the following:
items not returned in their original condition.
items returned damaged or missing parts.
items not delivered due to incorrect mailing address.
sizing and breakage
in the event that an item may be too large or too small, it may also be exchanged for another size within 90 days of your purchase. however, if an item must be re-strung for sizing, a fee of $5.00 may be charged for bracelets, and a fee of $15.00-$20.00 may be charged for full size malas.
in the event that a mala or piece of jewelry breaks, i am happy to re-string it or fix it for you at no cost within 90 days of your purchase. please contact me at email@example.com or via our contact us page for either of these situations.
again, thank you for supporting small business and artists!
with gratitude, love, and respect, औं 5th Element Yoga ® is a registered trademark.
all product photographs remain raw and unaltered, and all malas and jewelry are 100% designed by औं 5th Element Yoga.
**DISCLAIMER: the information and folklore presented in this shop is for enjoyment purposes only and is not intended to cure, treat, diagnose, or prevent any disease, physically or mentally. If you are experiencing either of these issues, please seek care from a healthcare professional.